Each active service has a billing cycle and next due date. WHMCS creates an invoice showing the service, billing period, amount, available payment methods, and due date.
Review and pay an invoice
- Log in to the Client Area.
- Open Billing, then My Invoices.
- Select the invoice and review every line item before paying.
- Use the payment option displayed on the invoice and wait for a payment confirmation.
Important renewal information
- A saved payment method may be charged automatically when automatic payment is enabled for that method.
- An unpaid invoice can result in service suspension or termination under the applicable terms.
- Leaving an invoice unpaid is not a substitute for submitting a cancellation request.
- A support ticket does not change a due date or cancel an invoice unless the requested change is confirmed.
If a payment appears to fail, check the invoice status before trying again to avoid duplicate attempts. For billing help, provide the invoice number and payment time, but never send a full card number, bank login, or security code.
