Articles
How to submit an effective support ticket
A complete ticket reduces back-and-forth and helps support begin troubleshooting immediately....
How to troubleshoot lag and high ping
High ping and server lag are related but not identical. High ping is network delay between a...
Players cannot connect to the server
Connection problems usually come from an incorrect address, incomplete startup, version mismatch,...
Server will not start: common checks
If your game server will not start, avoid repeatedly pressing Start. Repeated attempts can hide...
