Yes, NovaGameHost is very trustworthy. We are gamers just like you who want nothing but a easy and great experience while playing with friends. We are now on Trustpilot for reviews on us

All servers are instantly setup as soon as you order. Check your email for your login to our control panel about 5 minutes after payment is completed.

You can choose which location you want to use at checkout. You can also change it at any point in time. We have a datacenter to cover every country with low latency.

Yes, We are really that good. We love and appreciate you choosing us as your host. Our team loves what they do and are happy you are here. The longest you'll wait for a reply is 24 hours and that's only in rare cases.

Yes, You can zip up your saved data from your other host and extract it in our server. You will have your saved data and we will keep backups of your data from then on.

Yes, We have a 24 hour full refund policy and we even make exceptions in some cases. Our team will do everything in our power to try and fix whatever problem you could be having and if we can't your money will be returned to the payment method you used.

We understand that hardship or even just forgetfulness happens. We ask that you let us know if you will be late on your bill so we can push the date back to when you are able to pay. If you don't then your server will be suspended and after that it will be deleted if payment is still not recieved.

Yes, we keep your payment information safe and encrypted. Every transaction is done safely and securely. We take this matter very seriously.

No, We never charge extra for anything actually. All DLCs are automatically added to your control panel for you to use free of charge.

Your server will be online 24/7 unless you turn it off. We never take your server offline unless we are responding to a technical issue from your support ticket.