Get in touch with us today!
Get in touch with our sales and support teams for onboarding support or product questions.
Email Support
Have a question about NovaGameHost? Our team is here to help with sales, billing, and general inquiries.
Sales Questions
Need help choosing the right server? Contact our team and we’ll help you find the best option for your game and player count
Sponsorships & Creators
Are you a streamer, YouTuber, or gaming creator? Partner with NGH to earn commissions, offer perks to your community, and receive opportunities for sponsored servers.
Have Questions?
We Have Answers!
Yes. NovaGameHost is built by gamers who want an easy, great experience playing with friends. We’re also on Trustpilot for reviews.
Servers are set up instantly as soon as you order. Check your email for your control panel login about 5 minutes after payment completes
You can choose your location at checkout, and you can change it later. We use datacenters across regions for low latency
Yes. Zip your saved data from your other host and extract it on your server. You’ll keep your saved data and we’ll keep backups going forward.
Yes. We have a 48-hour full refund policy (and we make exceptions in some cases). If we can’t fix your issue, we’ll return your payment to your original method.
No. We never charge extra for addons or DLCs — they’re available in your control panel free of charge.